Terms & Conditions

These Terms and Conditions govern the use of Flower Side Loft ("the premises") located in the United Kingdom, and apply to all attendees, participants, and event organisers ("you" / "the client"). By making a booking or attending an event, you agree to be bound by these terms.

Any individual or organisation hiring the Flower Side Loft premises to run their own event, workshop, class, or activity MUST hold a valid Public Liability Insurance (PLI) policy with a minimum cover of £1,000,000 before their hire date. Proof of PLI must be provided to Flower Side Loft at least 48 hours before the start of your hire. Failure to provide adequate proof will result in cancellation of the booking without refund. This requirement does not apply to individuals booking a slot on an event organised and hosted by Flower Side Loft.

Space hire rates are as follows: • Half Day (4 hours): £80 • Full Day (8 hours): £150 • Evening (3 hours): £50 Payment in full is required at the time of booking to secure your space. For flexible or custom time slots, please contact us directly for a quote.

All bookings are subject to availability. Payment in full is required at the time of booking to secure your place. Bookings are only confirmed once payment has been successfully processed. For Space Hire bookings made via the "Book Now" option, payment is taken immediately via Stripe and your booking is instantly confirmed. For Space Hire enquiries, we will contact you within 24 hours to discuss availability and confirm terms. Flower Side Loft reserves the right to cancel or reschedule events due to unforeseen circumstances. In such cases, a full refund will be offered.

Cancellation by the client: • More than 14 days before the hire: full refund minus any Stripe processing fees. • 7–14 days before the hire: 50% refund. • Less than 7 days before the hire: no refund, but the booking may be transferred to another person upon agreement. To request a cancellation, please email flowersideloft@outlook.com.

All attendees must behave in a safe and respectful manner at all times. Flower Side Loft reserves the right to remove any individual whose behaviour is deemed inappropriate or dangerous, without refund. You are responsible for ensuring the safety of yourself and any guests you bring to the premises. Any accidents or incidents must be reported to the premises manager immediately. Please follow all safety guidance provided by the event host or Flower Side Loft staff.

The premises must be left in a clean and tidy condition at the end of your hire period. Any damage to the premises, fixtures, fittings, or equipment caused during your hire will be charged to the hirer. Smoking, vaping, and the consumption of illegal substances are strictly prohibited on the premises. The maximum capacity of the premises is 16 people. This must not be exceeded at any time. All items brought onto the premises must be removed at the end of the booking. Flower Side Loft accepts no liability for any loss or damage to personal property.

Flower Side Loft may take photographs or video during events for marketing and social media purposes. By attending, you consent to being included in such media. Please notify us in advance if you have any objections.

If you have any accessibility requirements or medical conditions that may affect your participation, please let us know at the time of booking so we can make appropriate arrangements.

Flower Side Loft will not be liable for any loss, damage, or injury sustained on the premises except where caused by our own negligence. Hirers and attendees participate in activities at their own risk.

If you have any questions about these Terms and Conditions, please contact us at flowersideloft@outlook.com.